TERMS OF USE
CONSENT
Welcome! We appreciate your interest in Agua Bendita. We invite you to review our website’s terms and conditions, and if you have any disputes regarding them, please proceed to leave the website as soon as possible.By visiting int.aguabendita.com and/or purchasing something, you agree and consent to these Terms & Conditions (Terms of service), along with our personal data treatment (Privacy Policy), which includes the general terms on how the transactions are made once there is a purchase through this website.
Any customer under the age of 18 must inform their parents or legal guardians. Every registry and usage inside the website must be done by a representative agreeing to the legal regime and shall share his opinion before giving authorization on managing or giving any sort of personal information.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that your parents or legal guardians and you have given us your consent to allow any of your minor dependents to use this site.
We invite you to review our terms and conditions, and if you have any dispute regarding them, please proceed to leave the website as soon as possible.
INTRODUCTION
For effects of the information contained in these Terms and Conditions, hereinafter the terms “platform” and “website” shall be understood as int.aguabendita.com; “The User” shall be understood as any person who enters and navigates int.aguabendita.com, purchase any items or create an account and a password by their own means and “Agua Bendita” a reference to Agua Bendita SAS.The regulation applicable to these Terms and Conditions is the United States law, being this platform mainly addressed to residents located within the American territory.
Agua Bendita reserves the right at any time to modify or discontinue this platform service and shall not be liable to the user or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
MODIFICATION AND UPDATE OF TERMS AND CONDITIONS
These terms and conditions are subject to change without previous notification, and shall be applicable from the moment of its publication on our website. Agua Bendita reserves the right, at our sole discretion, to update, change or replace any part of these Terms and conditions.Consequently, it is the User's responsibility to check and read the platform’s “Terms and conditions” (this page) and “Privacy Policy” (click here) every time the User either visits or makes a transaction on the platform.
The user’s continued use or access to this website and services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on the platform that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. Agua Bendita reserves the right to correct any errors, inaccuracies or omissions by mistake, and to change or update information if it is inaccurate, at any time and without prior notice (including after an order has been submitted).Agua Bendita undertakes no obligation to update, amend, or clarify information in the platform service or on any related website, including, without any limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
INDEMNIFICATION
The User agrees to indemnify, defend, and hold harmless Agua Bendita and any subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of the User breach of these Terms and conditions or the documents they incorporate by reference or the User violation of any law or the rights of a third-party.SEVERABILITY
If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.DISCLOSURE
Agua Bendita may disclose your personal information if it is required by law to do so or if the User has violated these Terms and Conditions.The User acknowledges and agrees that Agua Bendita may preserve the User's access and inquiry information, and use that information if required by law or in a good faith belief that preservation, use, or disclosure of such access and inquiry information is reasonably necessary to (a) comply with a legal process; (b) enforce this User Agreement, (c) respond to claims that any Materials violate the rights of third parties; (d) respond to requests for service; or (e) protect the rights, property or personal safety of Agua Bendita, its users and the public.
PERSONAL INFORMATION
The User submission of personal information through this platform is governed by our Privacy Policy. To view The User's rights under the California Consumer Privacy Act, and our Privacy Policy, click here.CONTACT INFORMATION
For effects of the platform usage, personal information, purchasing, or any kind of request intended directly to Agua Bendita SAS, the User can reach out to the following:• Email: customercare@aguabendita.com.co • Whats App: +57 314 627 7470 • Address 1: 5220 NW 72nd Ave #3 - Miami, Florida 33166 - United States. • Address 2: Calle 7D # 43 A - 99 Piso 9 - Oficina 914, Edificio Torre Almagrán - Medellín, Colombia.
USER OBLIGATIONS
PLATFORM USAGE
The platform is a space made available by Agua Bendita in order to inquire and get knowledgeable of the company’s brand products, so that Users may acquire them through a remote sale on the platform. Hence, the User shall be bound to use the contents in a diligent, correct, and licit manner and the User specifically commits not to be involved in the following practices:1. To use the platform contents in a way contrary to the law, the ethics, and the generally accepted good customs or public order.
2. To reproduce, copy, represent, publish, employ, distribute, transform, or modify the platform contents, otherwise conduct disposal or exploitation actions against the contents through any procedure or against any total or partial support.
3. To suppress, elude or manipulate the “copyrights” and all other intellectual property rights data owned by Agua Bendita or its holders which may be incorporated into the contents, as well as technical protection devices or any other information mechanisms which may include platform contents.
4. To employ or use the contents and, specifically, any type of information obtained through the platform or the products to distribute, disclose, send, modify, reject, or report publicity or contents of the platform with the purpose of making direct sales or other business purposes; to refrain from marketing or disclosing in any way such information and products which have been made available for the users within the platform. Consequently, the User shall be entitled to download any material herein published exclusively for personal purposes but making relevant citations of sources.
5. To employ the platform and products offered on the platform for illicit purposes contrary to provisions of these Terms and Conditions, regulations in force, Agua Bendita’s rights, or third parties' rights. Likewise, any use that may damage, destroy, overload, or deteriorate the Platform or impede the regular use of the same by the Users is prohibited for damaging Agua Bendita’s rights or the interests of third parties or Agua Bendita or that may otherwise damage, destroy, overload or deteriorate the platform and the sale of Agua Bendita’s products or impede the regular use of the same and the sale of products by the Users.
6. To use fraudulent information; to impersonate; to provide false or modified information for the creation of users and passwords intended to generate the purchase of products on Agua Bendita’s platform.
PRODUCT MAINTENANCE Agua Bendita advises the User about the washing and maintenance instructions printed on the product labels. Agua Bendita shall not take any responsibility for damages resulting from the improper handling and use of the products, including the use of incorrect maintenance methods.
PRODUCTS AND SERVICES
AVAILABILITY
Certain products or services may be available exclusively online through the website. Agua Bendita reserves the right to limit the quantities of any offered products or services and to discontinue any product at any time. All product descriptions and pricing are subject to change at any time without notice.Agua Bendita reserves the right but is not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. This may be exercised on a case-by-case basis.
Agua Bendita only warrants the quality of any products, services, information, or other material that is purchased or obtained on this platform.
COLORS
Agua Bendita has done everything to show to the User the most reliable and precise colors on the products. Nonetheless, these may differ depending on which screen or device the User is viewing the platform’s products. Some small color variations or other types of minor variations may occur on the offered products, resulting from the different image and display acquisition technologies or from other technical reasons. Agua Bendita does not take any responsibility for such variations and deviations.PRICES, OFFERS, AND DISCOUNTS*
Agua Bendita reserves the right to determine the price of the products and make changes to them without prior notice. Still, the amount applicable to the User's order will be the published price at the checkout. Once the User makes the payment, the order is accepted.Prices are expressed in USD. Taxes and duties are not included in the price expressed within the platform information. Agua Bendita reserves its right to make changes of prices and products before any order is placed by the User. Once the User has placed his order, Agua Bendita shall be bound to keep the purchase conditions set forth at the time the purchase was generated on the platform. Agua Bendita reserves its right to change, limit or terminate special offers at any time.
Agua Bendita does not offer a price adjustment on purchased items whose price has been temporarily reduced after the transaction. Once an item has been purchased at a sale price with or without a discount code, there will be no changes on its price or refunds of the difference between the price paid and the new one that would have been published, after its payment.
Agua Bendita charges shipping expenses that vary depending on the destination state or country. The shipping fee is expressed in the purchase summary (checkout) at the time of acquiring the product. Such shipping expenses shall be invoiced, when required, on an independent basis and shall be specified and added up to the total price of the order.
Discounts with promotional or seasonal coupons are not cumulative among them or any products with a discount already applied at the online store.
Products under “Final Sale” identifications cannot be returned, refunded, or exchanged. Discounts with promotional or seasonal coupons are not cumulative among them or any products with a discount already applied at the online store
TAXES AND DUTIES
All applicable duties, taxes, and fees assessed by customs are the customer's responsibility, so all of them are already included in the total amount of the order. Agua Bendita guarantees the customer will not be required to pay any additional taxes/duties on delivery.Sales taxes, duties, and customs fees are determined based on the destination where the products will be delivered. These fees will be automatically applied at the checkout and will be charged to the customer within the purchase.
This information applies only to orders shipped from Agua Bendita to the customer. Agua Bendita does not cover taxes or duties that may be charged due to returns. The customer is the sole responsible for taxes and duties related to returns.
PRODUCT OWNERSHIP / PROPERTY
Products provided shall remain the exclusive property of Agua Bendita until the User has completely paid all the charges due in virtue of any remote purchase-sale agreement subscribed with us, including payment of shipping costs and all other expenses associated with the online purchase-sale agreement.The purchased products will be the User’s property once the order is physically delivered to the User’s address provided in the purchase.
In case the User provides a wrong delivery address, Agua Bendita is not responsible for orders that get lost due to the customer's providing an incorrect shipping address. If the mistake is reported on time, Agua Bendita will make everything possible to re-route the order to the correct address, which depends entirely on the carrier (DHL). Agua Bendita will not be held liable if this isn't possible or the package ends up being delivered to the original address provided by The User.
PAYMENT, PURCHASING AND ORDER HANDLING
PAYMENT METHODS
Agua Bendita offers the following payment methods:• American Express
• MasterCard
• Visa
• Discover Network (including Diner's Club)
• PayPal
• Apple Pay (only applicable when previously set up in the Browser)
• Google Pay (only applicable when previously set up in the Browser)
• Meta Pay (only applicable when previously set up in the Browser)
All payments are operated through Stripe (credit/debit cards) or PayPal. Agua Bendita does not accept checks, cash, money orders, or COD as payment. It should be expressed that the User, at the time of paying the purchase through a credit card, uses and accepts Stripe’s terms of service which can be found here.
When the User purchases through Stripe or PayPal, after presenting the purchase summary during the sale process, shall leave Agua Bendita’s platform for a short time- period, and then access it again when the User gets to know the payment status (rejected or approved). The customer should register on the Stripe or PayPal platform, and once registered, the customer should be able to make a purchase. During this entire period, the applicable terms and conditions to the payment transaction (personal data for processing the payment, such as the credit card number, among others) that shall govern are the ones from the third-party payment platform, which can be validated directly on their websites:
• Stripe: stripe.com/es-us/legal/consumer
• PayPal: paypal.com/co/webapps/mpp/ua/useragreement-full
After the payment is completed, the customer will be redirected again to int.aguabendita.com and the order will be confirmed.
LEGALIZATION OF ORDERS
Once the payment has been confirmed, Agua Bendita shall send the User an email confirming the detailed information of the purchase and the order number. This email represents the order has been legalized, received, and that it is soon to be processed. The User shall later receive a notification email updating the order status and the shipping tracking number.By completing the payment and purchase, the User accepts the product’s paid price. Agua Bendita will not be responsible for discount/coupon codes not applied by the User when placing the order. Once the purchase has been legalized, Agua Bendita will not modify the purchase amount/paid price nor later apply coupon/discount codes.
SHIPPING AND DELIVERIES
To see all the information related to shipping, deliveries, order modifications, and order cancellatons, please check the full policy here.WARRANTIES AND RETURNS
To see all the information related to returns, exchanges, warranties, incomplete/incorrect orders, or refunds, please check the full policy here.CURRENT OFFERS AND PROMOTIONS
CURRENT ONLINE OFFERS AND PROMOTIONS
None of the current offers are combinable with other discounts, promotions, Sale events, or any other offer. The value of the offers can never be redeemable for cash and cannot be applied to previous purchases.• Sale: up to 60% discount on selected references. Agua Bendita makes available to its customers a promotional incentive called "Sale" available in the online store int.aguabendita.com . The garments that qualify for the benefit will be found only under the "SALE" category (int.aguabendita.com/collections/sale). The discount is already applied to the price of each garment. Availability will be indicated in each product by selecting the size and including it in the cart. This incentive can't be accumulated with other discounts or promotions. Expenses and costs associated with the purchase, such as taxes, deductions, and withholdings, will be covered by the customer, and it will be informed at the time of the checkout. In the case of warranties, the value paid for the garment will be recognized. Not combinable with other discounts or promotions in store. All items in this category and/or marked as "Final Sale" are not available for returns, exchanges, or refunds.
• Subscription: For having filled out our Newsletter form, receive a 15% discount on your next purchase. Code available for single use only. Offer valid for 30 days from the moment you receive the email with the code, for your next purchase in the online store (int.aguabendita.com). Only one code is allowed per client. The discount is not redeemable for cash and it does not apply to previous purchases. It can be combined with other offers or discounts. Exclusive for new clients.
• Birthday discount: get 20% exclusive discount during the month of your birthday. Available only for clients in the Agua Bendita database with prior registration. Exclusive benefit in the online store int.aguabendita.com . To redeem the discount, the customer must enter the code that arrived in the Birthday mail. This discount cannot be combined with other discounts or promotions, nor can it be exchanged for cash. This promotion does not apply to products from special collaborations with other brands, and/or special launches. Valid only for one (1) redemption in the month of your birthday. Promotional garments cannot be exchanged, except for warranties, where the discount is not maintained for a different item, just the amount paid by the client will be recognized.
• Care Survey: 15% discount for customers who respond to the Customer Care Survey. Exclusively for selected clients who receive communication from the brand. This discount is not redeemable for cash and must be used in one (1) single purchase. Valid for 1 single redemption. The bonus will be linked to the email of the selected person, and it is non-transferable.
• Buy +3 and get one item with 20% off: Promotion valid only at int.aguabendita.com for selected customers who receive the communication via email with the code. Add 3 or more items to the bag, enter the code at checkout, and get one item with 20% off. The discount will be applied to the item with the lowest price. Promotion applicable only to full-price items and valid only when applying the code at checkout. Offer valid until October 31st. This promotion can't be combined with other offers, discounts, or the Sale section. This discount is not redeemable for cash and must be used in one (1) single purchase. Valid for 1 single redemption per client.
• Get 15% off on pareos: Promotion valid only at int.aguabendita.com for selected customers who will receive the communication via email. The incentive is a 15% discount on pareos when applying the code at checkout. Offer valid until October 31st. This promotion can't be combined with other offers, discounts, or the Sale section. This discount is not redeemable for cash and must be used in one (1) single purchase. Valid for 1 single redemption per client.